Privacy Policy

Last Updated: January 08, 2025

At Mozeape, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from https://mozeape.com. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

• Personal Details: Name, email address, shipping and billing address, and phone number.

• Order & Payment Information: We collect order-related data. Payment details (credit card numbers, PayPal, etc.) are processed securely by trusted third-party payment processors and are not stored on our servers.

• Customer Support: Information you provide when contacting our support team, including message content and attachments.

B. Information Collected Automatically

• Device & Access Data: IP address, browser type, operating system, referring URL, and approximate geographic location.

• Usage Data: Pages viewed, time spent on site, clicked links, and product preferences collected via cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We use the information we collect to:

• Fulfill and manage orders (processing, shipping, order updates).

• Provide customer support and resolve issues.

• Personalize your experience and recommend products.

• Send marketing communications (only if you have opted in; you may unsubscribe at any time).

• Improve website performance and shopping experience.

• Ensure compliance and security, including fraud detection and compliance with U.S. law.

3. Sharing Your Information

We do not sell or rent your personal information. We share it only with trusted third parties as necessary:

• Payment Processors: To securely handle transactions.

• Shipping Carriers (e.g., USPS, UPS, FedEx): To deliver your order.

• Analytics & Marketing Providers: To understand usage and improve performance.

• Legal Authorities: When required to comply with laws, subpoenas, or regulations.

4. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption to secure sensitive information during transmission.

• Restricted server access to protect stored data.

• Ongoing monitoring and updates to meet U.S. security standards.

Please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be deleted or anonymized.

6. Your Privacy Rights

Depending on your state of residence, including California, you may have specific rights under U.S. privacy laws (such as CCPA/CPRA):

• Access: Request a copy of the personal data we hold.

• Correction: Update or correct inaccurate information.

• Deletion: Request deletion of your personal data, subject to legal exceptions.

• Opt-Out: Stop receiving marketing emails by clicking “unsubscribe” in any message or contacting us.

• Do Not Track/Do Not Sell: We do not sell your personal information.

To exercise your rights, please contact us at [email protected]. We will respond within 30 days.

7. Cookies & Tracking

Cookies are small text files stored on your device. We use cookies to:

• Remember login and shopping cart information.

• Track browsing behavior and site usage.

• Personalize your shopping experience.

• Deliver relevant advertising (if you consented).

You can manage or disable cookies in your browser settings. Disabling cookies may affect certain site functions.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.

10. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using our services, you consent to such transfers, which will be protected under appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted here with a new “Last Updated” date. Please review this page periodically.

12. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us:

• Address: 2002 Collins Ave, Abilene, TX 79603

• Email: [email protected]

• Form: Contact Us

• Support Hours: Mon–Sun: 8:00 AM-5:00 PM CST

Our team is committed to protecting your privacy and assisting you with any concerns.